By viewing and using this website, you agree to have read and accepted the following terms and conditions of use.

• If you do not agree to these terms or if you are dissatisfied with any portion of this website, your sole and exclusive remedy is to discontinue use.
• We may change these terms and conditions at any time. Any changes to these terms apply from the time they are published on this site.

For these terms and conditions, "this website", "we" and "our" shall mean Willowgrove Consulting Ltd.

Disclaimer

Information on this website may change at any time and is provided "as is". Every effort has been made to ensure the information on this site is accurate and up to date. However, we accept no responsibility for any errors, omissions or inaccuracies in the information.

• The provision of information on this website does not constitute any representation, warranty, or undertaking (either express or implied) that the information is correct or that it is current and up to date.
• The contents are not a substitute for specific advice for your particular circumstances and should not be relied upon as such.
• The information is only intended to be general and should not be relied upon in any part without obtaining full details of the products and services by contacting Willowgrove Consulting Limited.
• All product and service details, terms, conditions, and other information are subject to change at any time without notice.
• Terms, conditions, and fees apply to the various products and services and are available on request. A disclosure document will be provided to you on request free of charge.
• You must take your own precautions to ensure that the process you employ for accessing this website does not expose you to the risk of viruses, malicious computer code, or other forms of interference that may damage your computer system.
• We will not be liable for any loss, damage, cost, or expense whatsoever suffered as a result of the use of this site, inability to use this site, reliance on the information on this site or through directly or indirectly applying information on this site or its services.

If you are using this website or purchasing goods for business purposes, you agree that the New Zealand Consumers Guarantees Act 1993 does not apply.

Other sites

We are not responsible for and have no knowledge of, or control over the content of, any other websites linked to from this website. Links to other websites are provided for your information and convenience only.

• We accept no liability for the content of those websites, and the use of any information on any linked website is at your sole risk.

Intellectual Property

Willowgrove Consulting Ltd and any other persons expressly indicated on this site own or have the right to use all proprietary and intellectual property rights on the site and its contents (including, without limitation, copyright, logos and trademarks).

• Willowgrove Consulting Ltd welcomes the use of this site for your non-commercial use provided that you do not remove any copyright, trademark and other proprietary notices contained in the content.
• You may not copy, display or redistribute for commercial purposes any portion of the information on this site without our express permission.

Any rights not expressly granted in these terms and conditions are reserved.

Privacy

Willowgrove Consulting Ltd respects and maintains your right to privacy.

• We do not collect private or personal information from this website unless you willingly and expressly provide it.

We will not disclose any of your personal information except when:

1. we have your permission
2. is required for the delivery of our services to you
3. is required by law.

We will never rent, sell or barter your personal information to a third party for purposes unrelated to your use of our services.

• Unfortunately, no data transmission over the Internet can be guaranteed as totally secure.
• While we strive to protect such information, we do not warrant and cannot ensure the security of any information that you transmit to us.
• Accordingly, any information that you transmit to us is transmitted at your own risk.
• However, the information submitted via this site, once received, is held in confidence.
• Your information will be stored in our customer database, which only client-related staff have access to.
• We may use this information to contact you in response to queries or send you news and information from time to time that we believe may be useful to you.
• You may ask us to provide a copy of any personal information we might hold about you and to correct any incorrect details.

This can be done by contacting us.

Site Activity Tracking

We use analytics technology such as Google Analytics to measure your use of our site. Such tools use "cookies", which are text files placed on your computer. Cookies do not capture or track any personal information and cannot identify you as an individual.

• You may refuse the use of cookies by selecting the appropriate settings on your browser.
• However, please note that if you do this, you may not be able to use this website's full functionality.
  
• Any information gathered about your use of this site is only used to help us improve the content or layout of this website.
• It is not used for marketing purposes.
  
• The information generated by the Google Analytics cookie about your use of this website is transmitted to and stored by Google on their servers.
• Google will use this information for the purpose of evaluating your use of the website and compiling reports on website activity and internet usage.
• Google will not associate your IP address with any other data held by Google. You may wish to read Googles privacy policy or the Google Analytics Terms of Service.

Electronic Communication Act and Spam

We do not spam people, but we do utilise permission marketing for any commercial communications. Inferred consent is taken when you contact us but have not directly instructed us to send you a message, but it is still clear that there is a reasonable expectation that a reply will be sent.

• For providers of services and products to Willowgrove Consulting, please be clear; we do not imply deemed or inferred consent with Willowgrove Consulting's email addresses published on any electronic medium for unsolicited electronic messages.
• This includes any personal email addresses associated with Willowgrove Consulting's online activities.
• We will respond poorly to unsolicited messages, and they will be reported accordingly. (A courtesy call, maybe some relationship building, and permission should be sought before spamming us)

European Union

For the purposes of our services, individuals without the right to live and work in New Zealand are excluded from what we can do.

• If you are visiting the Willowgrove Consulting website and you are from the European Union and do not have the right to live in New Zealand, then much of what we provide is not appropriate for you as an audience.

If you are a resident of the European Union for the purposes of the GDPR, the following applies to you in addition to what is set out above.

• Willowgrove Consulting is a data controller and processor for the purposes of the GDPR, and by your consenting to this Privacy Statement, Willowgrove Consulting can process your Personal Data in accordance with this Privacy Statement.
• Our Contact details are set out in the “Contact Us” section above and the footer of the website.
• In providing its services to you, Willowgrove Consulting may use a number of automated processes, using your Personal Data and your activity on our Site as tracked by us, to provide more tailored and relevant services, such as recommendations through email communication, on the Site, or within our Apps.
• Willowgrove Consulting may also use such data in automated processes aimed at providing more tailored and relevant services to you.

In addition to your rights set out above, you may:

• update or rectify any of the Personal Data that we hold about you; the avenue for this is to contact us through the contact page or our contact details below.
• withdraw your consent to Willowgrove Consulting's use of your Personal Information as described in this Privacy Statement by formally requesting this of us through our contact details.
• While this may have the expectation of us destroying your data, this request does not overrule regulatory requirements for us to continue to hold records, as stated by the various legislative acts applying to the advice services we provide.

you may request that from us by contacting us using any of the methods stated.

• Should you have any concerns about Willowgrove Consulting's collection and/or processing of your Personal Data, you have the right to complain to a supervisory authority (within the meaning of the GDPR) in addition to the process set out in the “Customer Feedback and Complaints section of the Willowgrove Consulting website“ (including the right to complain to the Office of the New Zealand Privacy Commissioner).

Jurisdiction

These terms and conditions are governed by the laws of New Zealand, and you consent to the exclusive jurisdiction of the Courts of New Zealand in all disputes arising out of or relating to the use of this site.